Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, date of birth, and address.
• Health Information: Medical history, prescriptions, and test results shared during consultations or lab bookings.
• Payment Information: Transaction details, but we do not store card or banking credentials.
• Usage Data: Device information, browser type, IP address, pages visited, and time spent on the platform.

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Schedule lab tests and doctor appointments
• Deliver medicines and health packages
• Send booking confirmations, reminders, and health updates
• Respond to queries and customer support requests
• Comply with legal and regulatory requirements

3. Sharing of Information

We may share your data with:

• Trusted third-party service providers (e.g., labs, doctors, delivery partners)
• Authorities as required by law or to protect legal rights
• Marketing or research partners with your consent

We do not sell or rent your personal data to third parties.

4. Data Security

We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time (where applicable)

To exercise your rights, contact us at: support@opdhealthcare.com

7. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date."

8. Contact Us

📧 Email: support@opdhealthcare.com

📞 Phone: +91-XXXXXXXXXX